Excellent Company! - Customer Lending Representative loanDepot Employee Review

5.0
26 Jul 2022
Recommend
CEO approval
Business outlook

Pros

You couldn’t ask for a better mortgage company if you are new to the industry. Loan Depot’s training is the most extensive training of any company in the mortgage industry for any position you are looking to pursue. Excellent work environment, great management, and comprehensive benefits!

Cons

Rigid hours. Flexible hours at Loan Depot or any mortgage company really is going to be rigid on your schedule. The only other thing I can think of is only due to the current fed rate hikes in 2022. The rate hikes have caused lay offs, training delays, and the pause of many promotional programs.

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loanDepot Response
3y
Thank you for your feedback. At loanDepot, we pride ourselves on setting up our new-hires for success by putting them through a best-in-class training program while continually supporting them throughout their time with us! That being said, we are always looking to improve and will be sure to share your comments with leadership. For further conversation, we are here: wecare@loandepot.com.

Explore other reviews about loanDepot

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great job really enjoyable work

Cons

Time was very demanding honestly

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand recognition and established presence in the mortgage industry. Access to a wide range of loan products to help meet customer needs. Competitive compensation opportunities for high performers. Fast-paced environment that allows employees to develop skills quickly.

Cons

Mortgage industry volume can be cyclical, leading to periods of uncertainty. Fast-paced environment can result in long hours during peak production periods. Frequent changes in market conditions require employees to adapt quickly. Sales and production goals can be demanding. Communication between departments can sometimes be improved. Processes and procedures may change frequently as the company responds to market conditions. Work-life balance can be challenging during busy periods. Staffing levels may fluctuate with changes in loan volume.

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